Yoox HK Frequently Asked question (FAQs)

What is Yoox?

Yoox is a shopping site for high-end products such as handbags, shoes, watches, jewelry, and cosmetics. You can find anything from the latest trends to classic pieces.

How can I use a Yoox promo code?

You can use a Yoox promo code to get discounts on your purchases. There are two ways to do this. You can go to the Yoox website and enter the code in the "coupon" section of the site. Or, you can buy the product on the Yoox site and then go to the "my account" section to enter the code.

What if I don't see my code?

You should be able to see your code in the "coupon" section of the Yoox website. If you don't, please contact customer service.

Where do I find a Yoox promo code?

If you are a fashion freak then you must make it your second nature to regularly visit Mycouponcode's official website for the latest and valid promo codes, coupons, offers, deals, and sales. You can also find a Yoox promo code at any of the following locations: 1. On the Yoox website. 2. In the email that you receive when you register for a Yoox account. 3. On the Yoox Facebook page. 4. On the Yoox Twitter page.

How can I find out if a Yoox promo code is valid?

You can check the validity of a Yoox promo code by entering it into the "Promo Code" box on the product's page.

What is the best way to use a Yoox gift card?

The best way to use a Yoox gift card is to go to the product's page and enter the gift card code into the "Promo Code" box.

What if I forgot my Yoox gift card?

If you have forgotten your Yoox gift card, you can create a new one. Go to the "My Account" page. Then, click on the "Edit Promo Code" button.

Does Yoox offer free delivery?

On every order, you have free hk Delivery with a minimum purchase of HK$1500

What if I have more than one item in my shopping cart?

If you have more than one item in your shopping cart, you can apply multiple gift cards to your order. Go to the "My Account" page. Then, click on the "Edit Promo Code" button.

Are there Yoox Promo Codes available for November?

Yes. As of November 17, 2025, Yoox offers discount codes up to an extra 40% off sale items. Common sitewide codes provide 15% off for new users and exclusive seasonal offers.

Which Yoox Discount Code do shoppers use the most?

The most popular Yoox discount code in November 2025 is the sitewide 15% offer for first-time newsletter subscribers. This code is often paired with an order that meets the HK$300 threshold for Free Standard Shipping.

How can I find the best Yoox Code for November 2025?

Find all Yoox Codes for 2025 right here. The best deal is often the 40% savings found in special sales, or the 15% extra off already discounted items during flash sales.

What is the most beneficial and active Yoox Promo Code available today?

The current most beneficial deal is the extra 40% off items within the dedicated sale section. For a sitewide code, the most consistent is 15% off for new subscribers.

Can Yoox discount codes be combined with existing sales and offers?

No. Yoox policy strictly allows only one YOOXCODE per order. Codes typically do not stack with existing markdowns in the final checkout price.

Is there a Yoox Discount Code for Free Shipping?

No, a code is not required. Yoox automatically grants Free Standard Shipping on all orders shipped to Hong Kong with a total value over HK$300.

Does Yoox offer a First Order Discount Code (for new customers)?

Yes. New users who sign up for the Yoox newsletter receive an immediate code for 15% off their first order.

Which product categories are often excluded from Yoox promo codes?

Codes generally exclude items already discounted deeply (Final Sale) or certain luxury items and designer collaborations. Discounts like the 40% off are usually restricted to specific categories or limited-time events.

Does Yoox offer a Student Discount?

Yes. Yoox offers a 15% student discount when students verify their status through partners like Student Beans. This code usually includes Free Standard Shipping on lower minimums.

How long do Yoox discount codes typically last?

General percentage codes (15% or 20% off) run for a limited period, often 7–14 days. Flash sales offering up to 40% off may last only 24–48 hours.

How can I verify if a Yoox Discount Code is still valid?

Check validity by entering the code in the YOOXCODE field at checkout. If the code is invalid or expired, the system will not apply the discount.

What is the best way to get a discount higher than 40%?

Savings higher than 40% are generally found directly in the Yoox Promo Code HK Sale Section (up to 70% or 80% off) during seasonal clearance events, rather than via a coupon code.

Does YOOX have a Promo Code for first orders?

Yes. New shoppers can use a YOOX Promo Code on their first order to enjoy an instant discount after signing up.

Can I use a YOOX Promo Code with my Mastercard?

Yes. YOOX offers Mastercard-exclusive Promo Codes for extra % off or Free Shipping on selected items in Hong Kong.

Is there a YOOX Promo Code for HSBC cardholders?

Yes. HSBC card users can get special YOOX Promo Codes that provide extra 1% off or cashback during major sale events like 11.11 and Black Friday.