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Current Body HK Frequently Asked question (FAQs)
Current Body-HK is the first company to undergo one of the fastest-growing trends in the world of beauty. Its modern innovation allows manufacturers to create devices used by professionals in salons, spas, and clinics. There is a complete selection available for home use technology. Current Body was started in 2009 by Laurence and Andrew. Laurence has a background in medical devices; Andrew has vast experience in eCommerce, which is the concept of a website geared solely towards the technology of health and wellbeing with a range of devices in physio rooms and the homes of elite athletes.
- On Desktop, once a product is added to your basket, you shall select 'Checkout' to begin processing your order. Copy the discount code into the box and select 'Apply'. Once applied, you will see your new basket total.
- On Mobile, when you add a discount code during your shopping on your mobile device, add the product to your basket and click 'Checkout Securely'. Once on the checkout page click 'Show order summary' at the top of the screen. Once applied, you will see your new basket total.vvv
- In case you order several products, your order may arrive in several deliveries. It also applies to products that must be pre-ordered. However, Current Body-HK will only charge you one shipping fee.
- You will receive an email with the tracking number and shipping confirmation once your order leaves the warehouse. Your order on the website and the shipping service corresponds to the selected shipping method.
- Current Body-HK cannot be held responsible for loss or damage to your package during transit.
- Current Body-HK offers a 2-year warranty on some products, which can be managed directly with their customer service team for any technical faults experienced.
- All refunds are to the original payment method. If you pay with a gift card for the purchase, then the refund will be store credit.
- For some brands, they offer a money-back guarantee. It is only applicable to devices. It is not valid for consumable items, including gels, patches, brush heads, etc. Terms and conditions apply.
For any further inquiries of their help desk, you may consider reading in detail at https://help.currentbody.com/hc/en-us