Zalora Frequently Asked question (FAQs)

What is Zalora Promo Code?

Zalora offers you various promotions, with the help of which you can get exciting discounts on the products you buy. Promo codes are also one of the major types of advertisements you can avail of at this fashion store.

What is Zalora App Promo code?

These codes apply only to purchases made using the Zalora Mobile App. Download the mobile application for this fashion store now to use the promo code exclusively meant for the App users.

Can I use a Zalora Promo Code with existing deals?

Yes, some coupons may be valid for use with existing deals. Still, we strongly recommend that you should go through the terms and conditions of the discount code before applying them to get the most relevant promo for upcoming savings.

What is Zalora Coupon Code for new users?

For new users, this store offers exclusive promotions such as a new user promo code, which helps you to save extra discounts on your first order. You can consider them as a welcome gift from Zalora.

Are there Zalora Promo Codes for free delivery?

At Zalora, you can avail of free shipping on all orders of $299 or more, but for orders not meeting these criteria, you can use these free delivery coupons to save on delivery charges.

Can I use two promotional coupons at Zalora at a time?

Save your other codes for your subsequent purchases, as you can only use one coupon code per order. Simply enter the coupon or discount code in the "Coupon" area of your app's checkout page to take advantage of the savings.

How quickly does Zalora deliver items?

Depending on where the consumer is, different delivery timeframes may apply. The item can be classified into two sources, from which it can either be sold by Zalora or by one of the vendors. Typically, Zalora's products take 1 to 4 working days to ship. Examining your email is another way to be sure the delivery was made as promised.

What methods of payment does Zalora HK accept?

Whether you purchase on a desktop or a mobile device, there are many different payment options available to you. Cash on delivery, my store credit, debit/credit cards, internet banking, PayPal, American Express Cards, and bank transfers are all options for mobile. However, the payment options are comparable to those for mobile purchases when making them on a PC, with the addition of monthly payments.

How do Zalora returns function?

As long as the product you desire to return satisfies the requirements, which include being within 30 days after purchase, having the invoice available, being in original packaging, with all tags still attached, and being in the product's original condition. Simply pack the things, use the return slip or the online Zalora return form, drop them off, and you'll get an email confirmation.