Levis Frequently Asked question (FAQs)

How do I use a promo code on the Levi's Hong Kong website?

To use a promo code on the Levi's Hong Kong website, add the items you want to purchase to your shopping cart, and then click on the "Shopping Cart" icon in the top right corner of the screen. On the shopping cart page, you will see a field labeled "Promo Code." Enter your promo code into this field, and then click on the "Apply" button to apply the promo code to your order. If the promo code is valid and applies to your order, the discount will be reflected in the total price.

How do I know if a promo code is valid?

To determine if a promo code is valid, you can check the terms and conditions of the promo code to see if it is currently active and can be used on the Levi's Hong Kong website. You can also try contacting Levi's Hong Kong customer support for assistance.

Can I use multiple promo codes on the same order?

It may be possible to use multiple promo codes on the same order, but this will depend on the specific terms and conditions of each promo code. Some promo codes may not be combinable with other offers or discounts, so it is important to carefully review the terms and conditions of each promo code before attempting to use them on the Levi's Hong Kong website.

Do promo codes expire?

Yes, promo codes can expire. It is important to check the expiration date of a promo code before attempting to use it on the Levi's Hong Kong website. If a promo code has expired, it will not be accepted and you will not be able to apply the discount to your order.

Can I use a promo code on sale items?

It may be possible to use a promo code on sale items, but this will depend on the specific terms and conditions of the promo code. Some promo codes may only be applicable to full-priced items, while others may be applicable to both full-priced and sale items. It is important to carefully review the terms and conditions of the promo code before attempting to use it on the Levi's Hong Kong website.

Does Levi's Hong Kong have physical stores?

Yes, Levi's Hong Kong has physical stores in various locations throughout Hong Kong. You can use the store locator on the Levi's Hong Kong website to find a store near you.

Does Levi's Hong Kong ship internationally?

No, Levi's Hong Kong currently only ships within Hong Kong. If you are located outside of Hong Kong, you may not be able to place an order on the Levi's Hong Kong website.

What payment methods does Levi's Hong Kong accept?

Levi's Hong Kong accepts a variety of payment methods, including credit and debit cards, PayPal, and Alipay.

Can I return or exchange items purchased from Levi's Hong Kong?

Yes, Levi's Hong Kong has a return and exchange policy in place for customers who are not satisfied with their purchases. You can return or exchange eligible items within 14 days of receipt for a full refund or store credit. For more information about the return and exchange policy, you can visit the Levi's Hong Kong website or contact customer support.

How do I contact Levi's Hong Kong customer support?

You can contact Levi's Hong Kong customer support by phone, email, or through the contact form on the Levi's Hong Kong website. You can also reach out to Levi's Hong Kong through their social media channels, including Facebook, Instagram, and Twitter.